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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Edna Jones

May 10, 2024

5  out of  5 rating by Edna Jones
"I have now been with State Farm a year and I have not regretted it one bit! Dawn my rep is the most attentive and sweetest person. She gets the job done as soon as she gets anything on her desk, she wonderful with remembering everything and she really cares so much for her customers. She makes the whole entire process so much smoother. To say we are pleased is an understatement. If anyone is looking for a good insurance company or better one I say come here to John Pepe Jr.'s office you will not regret it!"
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Evelyn York

May 7, 2024

5  out of  5 rating by Evelyn York
"John Pepe got me great car insurance and homeowners insurance rates."
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May 7, 2024

5  out of  5 rating by Steve
"Thanks to John Dawn & Terry for immediately taking care of my insurance matters. Just moved and they made the policy changes and issued new paperwork right away. One less thing to worry about when moving as I know they are there"
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J. Frank Thomson

April 9, 2024

5  out of  5 rating by J. Frank Thomson
"I had the great pleasure of working with Theresa "Teri" Elrose, who was recommended to me. The level of service I received was spectacular. Knowing the situation I was in, Teri immediately found a solution that not only suited my needs, but fit my budget was well. Teri was kind, professional and knowledgeable; so much so that I had to leave a review which I rarely if ever do. I am happy Teri was recommended to me as she did not disappoint. Kudos to Teri and the State Farm team!"
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Samah Naeem

April 5, 2024

5  out of  5 rating by Samah Naeem
"Absolutely the best!!! Dawn is beyond wonderful, she helped me in ever way she could to get me the best rate out there…she was nothing but patient with explaining the rate changes and the discounts…in just few words Dawn & John “SIMPLY THE BEST”"
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March 21, 2024

5  out of  5 rating by J K
"I have been a long time customer with State Farm Insurance John Pepe Jr. Office and have been nothing but pleased. My go to rep is Dawn, she is always helpful and guides me through the process with all my insurance needs including home as well. Very polite on the phone, and readily available via email too. The entire staff has been professional and I can relax and feel at ease that I have them for all my insurance needs. Thank you Dawn!"
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Edwina Diaz

March 18, 2024

5  out of  5 rating by Edwina Diaz
"Working with this team has been one of the best decisions ever! Because of them I love State Farm! Dawn Lombard is a love to work with along with John Pepe Jr. they’re always so helpful, they make every process smooth and also very understanding. I wouldn’t change them for anything! Thank you guys for your time and help when I call to bug you guys or forget something lol thank you!"
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Randolph Hinds

February 29, 2024

5  out of  5 rating by Randolph Hinds
"I was in the process of getting a new insurance provider for both auto and homeowner.I reached out to the local State Farm agency and was connected to Theresa Elrose.Theresa was extremely professional and provided me with very competitive rates for both.I highly recommend her and the agency.Was a pleasure dealing with her as she was friendly and easy to talk to."
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Nick Labetti

February 29, 2024

5  out of  5 rating by Nick Labetti
"I have State Farm Insurance most of my adult life, which is a long time, Dawn Lombard is my favorite person to deal with, always knowledgeable always very helpful with a pleasant and friendly attitude."
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Liz Byrd

February 19, 2024

5  out of  5 rating by Liz Byrd
"I am writing to express my satisfaction with service provided by Teri Elrose! Throughout the process of acquiring autos and rental insurance, Teri exhibited a remarkable level of professionalism, friendliness and extreme knowledge!!!! She was prompt in her responses and she possessed great customer service skills. Thank you Teri for going above and beyond in delivering exceptional service!!!!"
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Caryn Donah

February 7, 2024

5  out of  5 rating by Caryn Donah
"I have been a customer with State Farm for almost 40 years.. John's office has always gone above and beyond my expectations! Dawn is always so quick to respond to all of my messages, she really goes the extra mile! Thank you!"
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February 5, 2024

5  out of  5 rating by J C
"I have been with John Pepe for a few years now and love working with them. Teri is awesome !!!! Very professional and very kind!!!! I highly recommend !!!!!!"
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Kajal Motiani

January 23, 2024

5  out of  5 rating by Kajal Motiani
"Always great 👍 Theresa Elrose is the best one very professional and helpful in timely manner !! 5 star for her !!"
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D Lensen

January 16, 2024

5  out of  5 rating by D Lensen
"I recently switched my auto/home insurance to State Farm and was lucky enough to work with Dawn Lombard. Not only was she extremely kind and helpful, but she also got me the lowest quotes of anyone around. Highly recommend working with Dawn!"
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January 2, 2024

5  out of  5 rating by A B
"Like a good neighbor, John Pepe is always there and his wonderful team! They’re all friendly, helpful, knowledgeable and most important they provide exceptional customer service!"
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Florence Bogaenko

December 29, 2023

5  out of  5 rating by Florence Bogaenko
"A sudden decision to travel necessitated, asking for a speedy response from John Pepe. My State Farm agent John came through again as he has a dozen times in the past. I know I can count on him for excellent customer service, and professionalism. This is the agent and the company you want to be with when you have an emergency."
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Joseph Magiera

December 10, 2023

5  out of  5 rating by Joseph Magiera
"This office is great and reliable. Theresa able to quickly and efficiently get my information and get me a policy ASAP."
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Isamar Romero-Borjas

December 8, 2023

5  out of  5 rating by Isamar Romero-Borjas
"Mohammad was extremely helpful when I had multiple questions on my bill! He was patient and answered all my question to the best of his abilities, and also was quick to get back to me with results! If you need help, ask for Mohammad! ❤️"
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Lila Campbell

December 4, 2023

5  out of  5 rating by Lila Campbell
"Always very responsive and helpful!"
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Jim Nesterwitz

November 25, 2023

5  out of  5 rating by Jim Nesterwitz
"I have dealt with Dawn Lombard for a few years now. She is always very quick to respond to my questions and update my policy. I highly recommend her"
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Ronnie G

November 16, 2023

5  out of  5 rating by Ronnie G
"I have used this agent for several years. Dawn is especially helpful. She always answers my questions and explains things in a way I can understand."
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Bob Neilson

November 11, 2023

5  out of  5 rating by Bob Neilson
"John and his staff were great! He reviewed my current auto policy and gave us a better policy. He explained it everything so we could understand the policy. Definitely recommend this office."
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Zia Faridi

November 3, 2023

5  out of  5 rating by Zia Faridi
"Great and professional service. Have been with John for over 4 years .. He’s always so helpful and always looks for ways to save me money with my policy."
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Joe Mascali

October 27, 2023

5  out of  5 rating by Joe Mascali
"John and his staff are great. Always there when I need them always answer any questions I have and they even went above and beyond when I needed assistance with a Loan. John even went out of his way to schedule and appointment with me to come in and go over my policies and sure enough I learned some things that I didn't even know I was covered for and he also showed me the Ting service that is designed to help keep you and your home safe from electrical fire hazards. Which I immediately signed up for. Thanks John and Team"
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Francisco Diaz

October 25, 2023

5  out of  5 rating by Francisco Diaz
"Theresa was so helpful and patient. Out of 5 places I checked she gave me the best quote. Thanks again"